The Company’s Pillars

Vision

“To be the most admired general insurance company in Indonesia”

Mission

To our Customers:

To efficiently give our customers unprecedented peace of mind

To our Employees:

To give our employees space to grow and develop

To our Shareholders:

To provide maximum profits through honest, prudent risk management

To our Communities:

To contribute to achieving prosperity for the nation  

Corporate Values (HERE)

Honesty

We respect integrity and uphold high ethical standards, provide complete and accurate reports, believe in conveying news even when it is disappointing, and allow differences of opinion.

Excellence

We continuously strive to improve our work performance to exceed the high expectations of all our stakeholders.

Respect

We respect each person, accept differences and diversity, and treat everyone properly, as we would expect to be treated.

Enthusiasm

We share our happiness to promote enthusiasm in our work.

Value Proposition (SURe)

Simple

We provide easy, convenient service, from the application process, through claim and survey, to claim payment. We offer our customers ease of access.

Unique

We give our customers a feeling of security by designing unique products and services with added value.

Reliable

We provide reliable, high quality services through our competent employees.

Service Philosophy

"You've Got a Friend"

We’re there as a friend for our customers in all situations, especially when they have problems with their vehicles.

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